Frequently Asked Questions - Help Center

HAVE A QUESTION

Our FAQs cover some of our most common topics for you to find answers to questions, any time you need them.

IMPORTANT UPDATES

Regarding our new online shopping experience and your weekly ad shared mail packet

A NEW SMART & FINAL DIGITAL SHOPPING EXPERIENCE

A NEW SMART & FINAL DIGITAL SHOPPING EXPERIENCE

Shopping online is now even easier.

Find the same great deals on your favorite grocery items using the new Smart & Final website and app.

SIGN UP & SAVE

SIGN UP & SAVE! From your mailbox to your inbox.

Our weekly ad is going digital.

Same great savings now at your fingertips

GENERAL INQUIRES, POLICIES, & FAQs

GENERAL QUESTIONS

STORE POLICIES

SAME-DAY DELIVERY FAQ

CUSTOMER PICKUP FAQ

LARGE ORDER DELIVERY FAQ

DIGITAL COUPON FAQ